EMT Practice Test

1. Question Content...

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Question1: Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created.
On the gift card object, what type of field should be created to support this requirement?

Question2: The Director of Customer Service wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers

Question3: At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full sandbox for final toad and regression testing before going to production.
When should the full sandbox be refreshed?

Question4: Universal containers has a custom picklist called support level on the account object. They would like to show the real time value of support level on all case records. How can an app builder implement this requirement?

Question5: For which report types custom summary formulas are available? (Choose 3)

Question6: Universal Containers has purchased a Lightning Component on the Apple exchange.
In which two areas should Components be utilized?

Question7: Sales reps at Universal Containers use Salesforce on their mobile devices. They want a way to odd new contacts quickly and then follow up later to complete the additional Information necessary.
What mobile solution should an App Builder recommend?

Question8: An app builder needs a custom solution and is considering using community. Ease of updates is the primary consideration.
What should the app builder consider?

Question9: Which setting is available to customize Salesforce1 mobile app for branding? Choose 3 answers

Question10: Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records.
What should the app builder recommend to meet this requirement?

Question11: What should an app builder consider when choosing a template for a new Lightning record page?

Question12: UVC sells to three different types of organizations. Partner, Enterprise, and Small Business. Some of the information collected about each organization overlaps; however, there are also unique attributes to each type of organization that need to be tracked, some of which are required. What Solution meets these requirements?

Question13: DreamHouse Realty is rethinking its sandbox utilization strategy after acquiring Cloud Kicks. The Salesforce COE already utilizes a partial and a full sandbox, which it refreshes on their own regular schedules. Teams are expanding and have to begin each of their small projects in a sandbox before committing to the larger pool for collaborative testing while still keeping costs down.
What type of sandbox should each team member use?

Question14: The app builder at Universal Containers has been asked to ensure that the Country field on the Account object Is captured as the two letter abbreviation How can the app builder satisfy this requirement?

Question15: Which two features can extend record access beyond the organization-wide defaults?

Question16: UVC has two types of customer support processes: Platinum and Diamond. The App Builder created separate record types for each process on the Case Object. The customer support team should not be able to create new cases with the Diamond record type.How can this requirement be met?

Question17: What is a capability of schema builder? (Select 2)

Question18: Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing have different navigation menus in the Salesforce 1 mobile app. Which option is available for an App Builder to satisfy this requirement?

Question19: A custom object named assignment has a private sharing setting that grantsaccess using hierarchies. The organization has a role hierarchy where the"Specialist" role reports to a "Manager" role which reports to a "Director" role. TheDirector role is at the top of the role hierarchy. A user who is in the manager rolecreate a new assignment record. Who can see this record?

Question20: What is a true statement in regards to creating custom report types?

Question21: An app builder wants to update a field on the parent record when a child record connected via lookup is deleted.
What automation should the app builder use?

Question22: The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements?

Question23: UVC needs to update a field on an Account when an Opportunity Stage is changed to Closed-Lost. Which two should be used to accomplish this requirement? Choose two answers

Question24: Which object can be member of a campaign? (Choose 2)

Question25: Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this? Choose 2 answers

Question26: Universal Containers stores invoices in SAP. Users want to view invoice data on the related Account records in Salesforce. How can this be achieved? Choose 2 answers

Question27: Which two report formats can be used as a source report to configure a reporting snapshot? Choose 2 answers

Question28: Sales representatives want to capture custom Feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce1 mobile application. What is the recommended solution to meet this requirement? Choose 2 answers.

Question29: Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?

Question30: Sales and marketing users have similar roles, and use similar record types. However sales uses 3 different fields and marketing has 5, how do you set up processes the most efficiently (something like that)

Question31: At Ursa Major Solar there is a requirement for a new field called Planet Details on the Planet object where users can write detailed descriptions that can include pictures and links.
What field type should the app builder utilize to fulfill this requirement?

Question32: Universal Containers allows all employees to submit reviews for leadership using a custom object called Review. These Reviews should only be visible to the HR department and the employee who submitted the record.
Which three steps should an app builder take to properly control access to Reviews?
Choose 3 answers

Question33: Universal Container want to store an area code and wants to be able to search for it in applications (apex). Which are possible fields to store the dat a. Choose 2

Question34: What is recommended to refresh a fullsandbox?

Question35: Which type of relationships can be defined with external objects? Choose 2 answers

Question36: Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page layout?

Question37: What is a true statement in regard to managing access to reports and dashboards?
Choose 2 answers

Question38: To synchronize accounts, orders, and shipments in real time, a developer hasbuilt a custom interface between an external system and salesforce. Prior todeployment, the developer needs to confirm that the interface can sustain thesyncing of thousands of records at a time. Which sandbox environment isrecommended to complete performance and load testing?

Question39: A recently refreshed partial sandbox at Cloud Kicks has no data In the custom object Shipping. Checking In production, there are two million rows of data in the object.
What could be the reason the data Is missing?

Question40: What the true statement is in regards to converting a tabular, summary, or matrix report to a joined report? Choose 3 answers

Question41: An app builder received a request to extend record access beyond the organization-wide defaults configured. Which two features satisfy this requirement?
Choose 2 answers

Question42: Universal Insurance would like to highlight on a report claims that have been open for more than 30 days. What feature could be used for this? Choose 1 answer.

Question43: Universal Containers needsto send an Outbound Message to an external system whenrecord has been updated.
What is recommended feature to meet this requirement?

Question44: Which statement about record types is true? (Select 2)

Question45: The services manager wants to make sure the team enters case priority consistently.
What feature can an app builder use to accomplish this?

Question46: Universal container has a custom object for shipping information. They have to ship to both businesses and consumers. They need to show additional values in the custom field called insurance type for business shipping records. How can this be set up?

Question47: The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass email functionality has a limitation on the number of emails that can be sent each day.

Question48: Ursa Major Solar is ramping up the sales team to meet increased demand. As part of the short ramp up for these new reps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes.
Which solution should an app builder recommend?

Question49: What data type can be used to summarizeroll-up summary. (Choose 3)

Question50: An app builder has created a report for sales people to view records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? Choose 3 Answers

Question51: When should Unmanaged packages be created? Choose 2 answers

Question52: What is a key consideration when using Unmanaged packages? Choose 2 answers

Question53: Which three field types should be referenced by a roll-up summary field using SUM? Choose 3 answers

Question54: What should be done to provide managers access to records of which they are not the owner in a private sharing model?

Question55: A custom field contains a feedback score which is on a scale of one to five. Endusers would like a visual indicator of one to five stars based on the number found inthe feedback score customer field.

Question56: Universal Containers manages internal projects by department using a customobject called projects. Only employees in the project's respective departmentshould have view access to all of the department's project records. If an employeechanges job roles and moves to another department, the employee should nolonger have access to the projects within their former department. How can theserequirements be met assuming the organization wide default for projects is set to private? (Choose 2)

Question57: Which two features can be used to allow users to access Visual Workflows? Choose 2answers

Question58: The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers

Question59: At Universal containers, all US Sales reps should be able to view the US Team dashboard, however, only the US sales directors should be able to see the data in the component and view its source report. How can an app builder ensure the proper access is granted?

Question60: What is true when changing the following field types? (Choose 3)

Question61: universal containers has several new fields they requested for the opportunity product object. What should an app builder be able to configure using a formula field ?

Question62: Universal containers created a custom object called component to capture details about products sold. what approach should an app builder take to show component as a related list on product?

Question63: An app builder has created a new report type but users are unable to select it from the Report Type list when making a new report for records they own.
What could be causing this issue?

Question64: DreamHouse Realty (DR) has a policy that requires the phone number on Contact to be deleted when the DoNotCall checkbox is checked.
What automation tool should the app builder recommend?

Question65: What is a true statement in regards to managing access to reports and dashboards? Choose 2 answers

Question66: A customer service representative at Cloud Kicks wants to be able to collectinformation from customers using a prompts. Once the questions are completed, an email should be sent to the customer with a feedback form.
What should be used to accomplish this?

Question67: DreamHouse Realty (DR) has many properties for sale and wants to identify the highest value of all Offer__c records on each Property__c record.
What solution should the app builder use to meet DreamHouse Realty's needs?

Question68: Universal Containers implemented an application process that uses custom objects Internships and Applications. The organization-wide default for Internships has been set to private and is the master in the master-detail relationship with Applications. The VP of HR wants to allow edit access to Applications to recruiters.
How should an app builder configure the proper access?

Question69: DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the external system.
Which two details should the app builder know when using external ID fields?
Choose 2 answers

Question70: What is a use case for approval processes? Choose 2 answers.

Question71: Sales rep at universal containers use salesforce on their mobile devices. They want a way to add new contacts quickly and then follow up later to complete the additional information necessary. What mobile should an app builder recommend?

Question72: An app builder has a custom component they want to make available on the utility bar, but the component is unavailable.
How should the component be tagged?

Question73: UVC uses a custom object to track site visits, When the status of a site visit ischanged from "in process " to "On hold " the business wants the site visit owner tobe automatically assigned to an "On hold " Queue. Which capability can be used toaccomplish this?

Question74: Which two places can an app builder go to see a list of available Custom Lightning components in their org?
Choose 2 answers

Question75: A manager wants to calculate the number of days since an account was last contacted through email. Which field type should be used to accomplish this?

Question76: Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail Opt In picklist field to Yes.
What validation rule would an app builder use to prevent other users from making this update?

Question77: The VP of Sales has requested that Account Site information should be visible onall Opportunity records.
What is the recommended solution to meet this requirement?

Question78: A production org includes custom objects containing confidential information. A sandbox ix needed that includes data records, excludes all of the confidential objects, and can be refreshed weekly?

Question79: The developer at Universal Containers wants to test code in a sandbox environment. In order to ensure the code works properly, the sandbox needs to have at least half a gigabyte of dat a. The sandbox will need to be refreshed after each three-day sprint.
What type of sandbox should the App Builder provision to the developer?

Question80: An app builder wants to limit the amount of fields users are required to fill out when creating a new Opportunity. Once they fill out the required fields and save, the full record page with additional fields relevant to the Opportunity type becomes available.
How could this be accomplished?

Question81: Actions on a Lightning Page allow you to do which of the following?

Question82: Cloud Kicks recently implemented the application lifecycle management process to its release management strategy.
Which category handles bug fixes and simple changes?

Question83: Universal con has purchased a lighting component on the appExchange. Where can that component be utilized? (Choose 2)

Question84: Universal Containers has a junction object called Invoices with a primary Master-Detail relationship with Accounts and a secondary Master-Detail relationship with Contacts. The app builder has a requirement to change the primary Master-Detail relationship to Lookup.
What happens to the Master-Detail relationship with Contacts?

Question85: An app builder needs to deploy a new account detail page layout from sandbox to production.
Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected?
Choose 3 answers

Question86: What is true regarding the user interface for external object data? Choose 1 answer.

Question87: universal containers is migrating its sales operations from a legacy system that was used. opportunities need to be imported with the proper country currency. Which two steps should an app builder configure to meet these requirements ?
Choose 2 answers.

Question88: universal containers has 20 different workflows on the opportunity object. To ensure that updates are processing properly for all field updates uc has the re-evaluete workflow rules after field change checkbox checked. Recently after adding a new workflow, users have reported receiving errors about workflow limits. What should a app builder look at so address this?

Question89: Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.
How could an app builder meet this requirement?

Question90: What is a use case for validation rules?

Question91: An app builder needs to change the data types of a few custom fields. The appbuilder is not able to delete and recreate any of the fields, nor modify any apexcode. Which data type change will require the app builder to perform additionalsteps in order to retain existing functionality?

Question92: The VP of Sales at Universal Containers has requested that Sales reps be given access to view all Accounts in Salesforce. However, they've also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can this requirement be met?

Question93: Which two solutions prevent a formula field from being referenced by a Roll-Up Summary Field?

Question94: Universal Containers's app builder has been tasked with replacing workflow rules and Apex triggers with Process Builders where possible.
What are two important considerations an app builder should know before the project is started?
Choose 2 answers

Question95: A business user wants a quick way to edit a record's status and enter a custom due date field from the record's feed in Salesforce1 Mobile App. What could be used to accomplish this?

Question96: A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?

Question97: Universal Containers is using a custom app to record performance review info for their employees. The performance review should be visible to the employee and the employee's manager, as well as the HR director. How can this be configured? Choose 1 answer.

Question98: Universal containers needs to flag leads with one or more business areas. They need to add a field to capture these to the lead records. There is no need to report on this field. What is the appropriate field type?

Question99: UVC wants to optimize routes for its traveling service personnel. What is recommended solution?

Question100: A junction object has two Master-Detail relationships. What happens to a junction object record when either associated master record is deleted?

Question101: Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely.
What formula should an app builder use to create this new field?

Question102: Which of the following can be source of report chart placed in page layout?(Choose 2)

Question103: Universal Containers needs a field on the Account to track how many Opportunities are closing within the next 30 days. What can be used to accomplish this goal?

Question104: An App Builder at UVC would like to prevent users from creating new records on an Account related list by overriding standard buttons. Which two should the App Builder consider before overriding standard buttons?

Question105: UVC needs to send an outbound message to an external system when a record has been updated. What is the recommended feature to meet this requirement?

Question106: Universal containers require different fields to be out at each of the opportunity sales process. What configuration steps can an app builder use to meet this requirement?

Question107: An app builder is preparing to deploy a new app from the sandbox to production using change sets.
What two considerations should an app builder keep in mind during this process?
Choose 2 answers

Question108: Universal container would like to use a chatter group for their mergers andacquisitions team to collaborate on potential new projects. This project should notbe visible for non-members to see or join,and can be accessed by invites only.

Question109: Universal Containers uses Contracts for agreements with customers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved7 Choose 2 answers

Question110: Representatives at Universal Containers use Salesforce to record information for leads. When new prospects are added, an outbound message is sent to SAP with lead's information. Which automation process will accomplish this without writing any code?

Question111: UC would like to automatically assign a specific permission set to new users. How can they do that?

Question112: An app builder installed a custom Lightning component from AppExchange and has deployed My Domain.
What should be done next in order to configure the component for use in a record page?

Question113: What is a true statement in regard to creating custom report types?

Question114: Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?

Question115: Which objects can be members of a Campaign? Choose 2 answers

Question116: Universal containers has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create:

Question117: An app builder wants to streamline the user experience by reflecting summarized calculation of specific fields on various objects.
Which three fields types should be used in roll-up summary fields to accomplish this?
Choose 3 answer

Question118: The director of marketing has asked the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units. Which function should be used to calculate the difference?

Question119: Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements?
Choose 2 answers

Question120: An app builder is tasked with adding key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account.
Where should the app builder go to build these new rollups?

Question121: How should an app builder configure access to a contact's Twitter profile for Salesforce mobile app users?

Question122: Universal containers allows users to create standard reports on demand. What are two considerations users should be aware of when creating a new report?

Question123: Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and User B have the same role in the Role Hierarchy as User C.
What are the three reasons User A has access but User 8 is unable to access the record?
Choose 3 answers

Question124: Universal con needs a field on the account to track how many opportunitiesare closing within the next 30 days. What can be used?

Question125: Universal container needs to update a field on an account when an opportunity stage is changed to close lost. What can be used to accomplish this requirement? Choose 2

Question126: An App Builder wants to deploy a new version of an auto launched flow to production in an active state so that the new functionality Is immediately available to users What should the App Builder rake Into consideration when planning the deployment?

Question127: Which two statements are true about an External ID field? Choose 2 answers

Question128: What type of field can be referenced by a Roll-up Summary field using SUM? Choose 3 answers

Question129: Sales manager at universal containers would like to standardize what information sales rep are gathering. Sales rep want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record. What feature should an app builder use to provide this functionally?

Question130: Ann app builder has been to display an overdue date that is two months after a tasks due date. Which approach should the app builder take?

Question131: Which report types may be used with Analytic Snapshots?(2)

Question132: Universal containers (uc) wants to delete data in several fields for 5000 lead records. UC export the selected record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements ? Choose 2 answers

Question133: Universal containers would like to use a chatter group for their mergers and acquisition team to collaborate on potential new projects. This group should not be visible for non-members to see or join, and can be accessed by invite only. Which chatter Group type should the App Builder recommend?

Question134: Universal Containers uses a custom picklist called Account_Region__c on the Account object. The vice president of sales has asked that the value of this field is visible on Opportunities.
How should an app builder create this solution?

Question135: Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers

Question136: Duplicate management for leads has been implemented at universal containers but it seems duplicate leads are still being created. The org wide default is set to "Private" for leads.
Which two actions help prevent duplicate leads from being created?
Choose 2 answers.

Question137: What type of field can be used to filter a Report Chart that has been added to a Page Layout?

Question138: In order to delete a record smth needs to be approved.

Question139: Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from "In Progress" to "On Hold", the business wants the Site visit owner to be automatically assigned to an "On Hold" queue. Which capability can be used to accomplish this?

Question140: When a user creates a record by using an object-specific create action, what feed item for that record appears? (Choose 3 answers)

Question141: Universal Containers (UC) maintains information for over 2 million assets in an external system. UC needs to access these assets in real-time data in Salesforce and is nearing the data storage limits.
What feature could an app builder recommend UC use?

Question142: How would you ensure that records of a particular object are visible only to the user, and users higher in the role hierarchy? choose 2 answers.

Question143: An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which field types could be used in roll-up summary fields to accomplish this? Choose 3 answers

Question144: Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for those objects have been set to private. Universal Containers wants to set up a new junction object between these objects. A select group of users should be able to edit records in the junction object.
Which two steps should an app builder take to configure the proper security?

Question145: A sales manager would like to look at an account record and view charts of all of the related open opportunities. Closed/won opportunities, and open cases. How many report charts can be added to the account page layout to meet this requirement?

Question146: Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers

Question147: UVC wants their Field Sales team to only see the accounts that they own. Separate North American and European marketing teams should only see accounts in their respective regions. The Inside Sales Team needs to see all accounts in Salesforce. How can this be accomplished?

Question148: Universal Containers wants sales reps to get permission from their managers before deleting Opportunities, What can be used to meet these requirements?